A practical automation layer that answers calls, qualifies enquiries and chases quotes while you are on site, so you can focus on the work itself.
Typical fit: owner-led trades teams juggling missed calls, quote follow-up, ETAs, and weekend admin.
When you’re driving or on the tools, customers ring someone else — and the quote never even gets a chance.
When calls arrive on site or after hours, the jobs you wanted most go to whoever answers first.
Capture calls, qualify jobs, and follow up quotes — even when you can’t answer the phone.
This bundle captures calls, triages jobs, and chases quotes so the right work keeps moving even when you are busy.
A missed call is not just an admin problem; it is revenue that may never come back.
Capture work, qualify urgency, and keep the pipeline moving without living on your phone.
Automation captures better calls and keeps quotes moving without burying you in admin.
Start capturing calls fast, then refine triage and follow-up as patterns emerge.
Understand how calls and jobs are currently handled and where work is being lost.
Agree what should happen for emergencies, standard jobs and quotes.
Link the virtual office to your phone lines and job tools, then go live in a controlled way.
Adjust questions, messages and scheduling as patterns emerge.
No tech headaches, clear rules, and emergency routing when it matters.
You do not need to be technical – we set it up and keep it running.
You decide what the system can say and when calls should be passed through.
If you prefer, emergency calls can always be routed directly to you or a trusted colleague.
Clear, simple pricing with no long contracts.
The experience is designed to feel like talking to a helpful office assistant. For many enquiries, callers simply leave key details and receive a clear confirmation and next steps. You can still choose to have certain calls put straight through when you are available.
Yes. We can start with simple, structured logs of calls and jobs that you can access on your phone or computer. If you later adopt a dedicated job-management tool, the automation can adapt.
We can create separate flows for emergencies, including clear warnings about response times and pricing. These can be routed to a specific on-call number if you choose to offer true 24/7 coverage.
No. You can send us updates in plain language and we handle the changes. We also review key messages periodically to ensure they still match how you operate.
You receive simple reports showing how many calls and enquiries were captured, how many quotes were followed up and how many jobs were booked. We can review these together and adjust the system to improve results.
Yes. We can route jobs to different people based on location, skill set or availability, using simple rules that you help define.
Missed calls and slow quote follow-up send good jobs elsewhere. The trades setup shows how to plug that leak without changing how you already work.