An empty chair earns nothing. Silverstone answers every call, refills cancellations while the slot still has value, and rebooks before clients drift.
Calls ring out mid-service. DMs sit unread. A 3pm cancellation dies in the group chat. Every gap is money the chair never earns back — and none of it is a demand problem.
Captured, qualified and booked — without pulling anyone off a client.
The slot is offered to your waitlist within minutes.
The right prompt fires at the right service cadence.
Service, stylist, deposit and suitability logic — made explicit.
A colour appointment and a skin fade never share one script. We encode your real rules first — then automate.
Duration, practitioner skill and required resource matched instantly.
Your deposit and notice rules applied exactly — failures reach a person.
New, returning, waitlisted or lapsed — each gets the right offer, with consent.
The right slot from your authoritative diary. Double-booking is engineered out.
Patch tests, disclosures and complaints pause automation and reach your practitioner with context.
A slot released at 10:00 for 15:00 loses value by the minute. The system moves faster.
Released time offered to eligible waitlist clients in your order — first valid acceptance wins, everyone else gets closure.
Clients move routine appointments in a single exchange, inside your notice and deposit rules.
Six-week colour cycles and four-week fades each get their own cadence — never a blast.
Lapsed clients re-engaged by service history and consent, with suppression and easy opt-out built in.
Verified Silverstone AI delivery results across attendance, reachability and admin.
Results achieved through Silverstone AI systems. Outcomes vary by starting process, data quality, channel mix and implementation scope.
Automation arranges the slot — your practitioner makes the call. A client raising a suitability issue is never pushed through a funnel; the system pauses and hands over with context.
We don't start by replacing your booking platform — we start by testing it.
An AI receptionist for salon enquiries answers routine questions while voice handling captures the calls that ring out mid-service.
Cancellation and rebooking workflows coordinate diary, payments and client records; a governed content system keeps aftercare and seasonal messaging on-brand.
Replacement is a last resort — configuration comes first.
Services, durations, practitioners, locations.
Deposits, cancellations, waitlists, escalation.
Missed-call capture or cancellation refill.
Availability, payments, client status — proven.
Double-book risk monitored live.
Timing and segments tuned from real data.
The best results come from owners ready to write the rules down.
Not a fit where the diary is routinely overridden, suitability is expected to be automated, or lapsed clients would be messaged without consent.
No obligation · no platform migration assumed · no automated treatment advice, ever.
